First off I should say that I accidentally deleted my pictures from this lunch, so this review will be pictures light other than the pictures I can steal from my last review of the The Grosvenor Cafe. I quite enjoyed my first visit and gave them a pretty solid 7 stars after having had a nice night there with some friends in November 2013.
I have been back a couple of times since then and haven’t been super impressed for a whole variety of reasons, but last week I had such a woeful experience there that I decided I would have to re-review them because they don’t really merit 7 stars anymore. This makes me incredibly sad as I hate to re-review places and give them worse scores (plus writing bad reviews is so depressing) but this was my 2nd below par experience there since my first visit in November 2013 and felt I had to alter my review.
So – The Grosvenor Cafe is located on the super trendy Ashton lane and my feelings on the decor are pretty much the same as my last review. My only comments would be unfortunately we were located at one of the large high tables on uncomfortable stools, which was fine for the first hour…but by the time we left 2 and a half hours later I was in agony and in fact still have a very bad back after the experience. Oh! also it was VERY kids heavy when we visited at lunch time Sunday which made for a loud atmosphere.
Staff wise – honestly I would like to be able to talk to you about the staff but we barely saw them…we had to ask to order drinks, then we had to ask to order, then we had to ask again for more drinks, then we had to ask how much longer the food would be, then we had to ask for the bill. Are you seeing a pattern here? Basically if we hadn’t stopped staff to ask for stuff we would have been ignored the entire time we were there. The only time anyone showed any interest was when a member of staff, who I suspect was the manager stopped to ask if our complicated order was right? It wasn’t but we muddled through.
The menu is nice enough and features all the usual staples you would expect in this kind of place, pizzas, small plates, and a selection of ‘main’ dishes . In the end I opted to start with the Smoked tomato and basil soup which arrived after a long 30 minute wait. The soup which I had tried before was delicious, it’s beautifully smokey and thick, and served with some lovely soft bread. Zero complaints with the soup!
For my main I decided to try 3 of their small plates for £12. I choose Roast beetroot and butternut squash with feta, Scallops and streaky bacon with black pudding and Crayfish, avocado with marie rose sauce. This food arrived a whole hour and a half after we sat down so as you can imagine by this point we were so hungry it almost didn’t matter that the food was sort of meh! I wish I could tell you that it was worth the wait but in truth it just filled a hole, it was edible but not amazing and definitely not worth a 90 minute wait.
We left as soon as we were finished our mains and in total for a pretty basic 2 course meal we were there for 2 and a half hours…..2 and half HOURS!!! My Life is way way too short for this kind thing! I should point out the bar was only about half full so it wasn’t overly busy. I mentioned this on twitter and quite a few people have commented about the staff and the length of time service takes so clearly this hasn’t been a one-off problem.
As I said last year I am going to start photographing my receipt to include in my reviews but I couldn’t take a picture on this occasion as there was a big group of us dining – but my meal came to £19.25 including a bottle of mineral water.
Pretty awful lunch all round which left me feeling utterly mortified as I had suggested The Grosvenor to my friends. The only saving grace was the company which was great. In all honesty I probably won’t go back to the Grosvenor Cafe because there are so many great places literally on their door step.