Argh! This write-up makes me so genuinely sad to write. In truth I don’t even know where to start with this review because it’s such a mixed bag of thoughts.
My friend and I often like to do a family dinner on a Sunday night. We go enjoy a bottle of wine and each other’s company for a couple of hours and prep for the week ahead.
Last Sunday after much debate we decided to give Turnip & Enjoy on Great Western Road a try since we had heard great things.
I have been here once before when it was just Enjoy and very much enjoyed the food. So I was excited to go back since they have gone for a more fine dining approach to their menu.
The decor in Turnip is exactly the same as it was prior to the re-naming. It’s a really lovely environment – exposed brick walls, lovely big vintage mirrors on the walls, fabulous lights and nice big windows. I would say the only negative about the environment was that they only have tables of 4 so our group of 5 had to squeeze round a table of 4.
This is where my experience turns really quite sour. The service was dreadful – actually that is unfair, the waiter who dealt with us when we arrived was fine but everything else was on the poor side. Don’t get me wrong our waitress was very nice and polite but there was more than one thing that really irritated our whole group.
Let’s start with a positive first – I was starving when I arrived so I asked for some bread which the waiter brought over quickly. It was lovely warm bread served with some olive oil and balsamic. Which was very nice of them since it wasn’t technically on the menu and I was so hungry so I greatly appreciate it.
Two of the starters were undercooked…so most of these dishes were left. The waitress never mentioned it so we had to raise the issue with her. She apologised and said she would let the chef know. This was the last we heard about it – disappointingly they charged us full price for them even they weren’t really eaten.
We were presented with dessert menus and when no one came back to our table after 10 minutes we started to look to grab someone to order. After a few minutes of trying to catch someones eye we finally succeeded in getting the waitress attention as she was leaning against a wall looking bored…not exactly very nice especially because by this time we were all getting a bit annoyed with the waiting.
This is all on top of the fact that in only a half full restaurant we had to wait 15 minutes for starters, 40 minutes for our mains and then 25 minutes for our desserts. For a simple 3 course meal with no special requests on a Sunday night we were in the restaurant for 2 hours and 10 minutes and we didn’t doddle in either ordering our food or after our meal. No explanation or apology was offered for our wait.
Sadly at this point I can’t even tell you that much about the food because the lack-luster service and the wait for food is really all I am left with after my experience.
I do need to mention that each plate was like a work of art, it all looked delicate and beautifully tempting….I do wonder tho if the length of time between courses is the price for such beautiful plating? With no explanation offered for the delays I can only guess that perhaps it is.
To start with I had Stornoway black pudding , slow cooked duck egg and chorizo crumble. It was nice enough and I finished the whole thing although the chorizo crumble was a bit weird, I wasn’t really into the tasty of chorizo in crunchy form – But it was okay and I would order it again.
The main was probably the standout dish of the night which was lovely. I ordered the red wine beef stew, corned beef hash, salt baked carrot, pickled mustard leaf and baby onions.
The stew was tender and tasty lovely, I particularly liked that because of the way it was presented the outside of the cylinder of stew had a crunchy edge. The carrots were beautiful and the corned beef hash was perfectly smooth and silky.
For dessert I went for the dark chocolate torte and salt caramel ice cream. The tiny slither of torte was super rich and dark which I liked. I wasn’t crazy about the oaty flapjack style base which seemed a bit off with the dark lush top. It just seemed wrong to me some how. The ice cream had a really strong salted caramel flavour which was good.
By the end of the meal we all just wanted to get out of their fast because the staff could obviously tell we weren’t happy and the atmosphere made us feel a bit awkward. I forgot to take a picture of the bill but for MrG & my share it came to £54 and which included a bottle of red and some still mineral water so it’s not overly expensive.
If it was based on my food alone I would go back, but add the issues with a few of the dishes at our table which nothing was done about, combined with the wait for food I probably wouldn’t go back.
I can’t remember the last time I left a restaurant feeling so utterly let down and disappointed.
This is such a shame because I had heard such wonderful things and had high hopes but my experience was somewhat poor sadly.